Major site changes underway at Whangarei Hospital include new pay-for-parking systems and the construction of new maternity, administration and ER facilities. With these changes, and regular issues with lost visitors, the time was right to review the approach to site-wide vehicle and pedestrian wayfinding.

DallowBoss was engaged to provide wayfinding strategy and design services to Northland DHB. Working closely with the on-site team, an approach for information delivery was been devised to provide a structured hierarchy and a branded format for signage.

The first elements to be installed solve some of the immediate issues around identifying car parks and entries – bringing a unifying language and suite of modular structures to provide greater authority and recognition.